Tuesday, August 10, 2010

News & Record regurgitation

I really don't get it. The News & Record's "article" says its from "staff reports." No, it's not. It is from a press release, nearly word-for-word

Highlighted portions of the N&R article are copied word-for-word from the UNC-G press release:
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GREENSBORO — Computer security breaches at two UNCG clinics allowed unauthorized access to information about more than 2,500 people [individuals], the university said today in a news release.

It is unknown whether any information was actually taken from the computers.

The university has mailed letters to the last known addresses of those whose information was exposed and posted notices on the clinics’ websites. The two computers infected with malware via the Internet were in the university’s Speech and Hearing Center and Psychology Clinic, according to the news release.

Although the problems were discovered days apart in June, they are believed to be unrelated. Employees of the clinics and Information Technology Services have been working since then to determine what records were vulnerable and who might be impacted [affected]. It is not known how long the breaches lasted before detection.

“It is our responsibility to secure the information of individuals who come to us for health services, and that is a responsibility we take very seriously” [said] David H. Perrin, provost and executive vice chancellor, stated in the release. “We apologize to everyone whose records were vulnerable and ask them to closely monitor their credit for unauthorized activity. We fixed the security breaches as soon as they were detected, and we have taken steps to minimize the potential for future breaches.”

If you believe that your personal health information may have been exposed by the breach at the Speech and Hearing Center and you have questions or concerns, call the center’s toll-free number, (877) 550-6012, between 8 a.m. and 5 p.m. Monday-Thursday or between 8 a.m. and 4:30 p.m. Friday.

For more information about the breach at the Psychology Clinic, call the clinic’s toll-free number, (887) 550-6008, between 9 a.m. and 4 p.m. weekdays, beginning Wednesday.

The bulk of the impacted records are in the Speech and Hearing Center, where a breach was found June 10 and corrected the same day. The compromised computer was used for billing and contained records for about 2,300 people who have received services from the center since 1997. Vulnerable data included names, addresses, social security numbers, dates of birth, telephone numbers, insurance companies, insurance ID numbers, group numbers, diagnosis codes, procedure codes and charges.

The problem at the Psychology Clinic, involving malware on a computer used to document incoming phone calls, was detected and fixed June 7. The vulnerable computer contained a spreadsheet with names, dates of birth, telephone numbers, cities of residence, whether or not callers had insurance and dates of contact from about 240 callers between Sept. 20, 2006, and Sept. 22, 2009. In some cases, the spreadsheet also contained reference to the caller or caller’s family member as “client,” symptoms reported by the caller, reference to an inquiry about testing or evaluation and reference to “therapist/treatment/provider and/or services.” No social security numbers appeared on the spreadsheet.

The Psychology Clinic computer also held 18 phone intake/client data forms from March 2009 through June 2010. The forms included names, ages, dates of birth, telephone numbers, addresses, insurance providers (if any), social security numbers and dates of contact. In some cases, one or more of the following types of information also appeared on the form: therapist, case number, status of previous treatment, service requested and description of the problem.

3 comments:

  1. Good catch Roch. I guess this is what what you do after trimming the staff who wrote their own stories.

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  2. Just another day at the worst newspaper in the country, edited by the biggest jerk in the business, John Robinson.

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  3. Unless I am mistaken the N&R report states "in a news release", and as far as I know when a "press release is issued, generally the issuer would prefer the release be quoted word for word , or why issue the release in the first place? So and so got a promotion, whodunit was arrested, or bloggers flimflammed by Roche over no issue, would be press releases most would want quoted as written. Now a release by a "syndicated news service is a different matter. I think you're blowing smoke into a wind tunnel on the wrong end, and when UNCG sues the N&R, Rhino, or YesWeekly for quoting a press release verbatim, you can own a bridge in Arizona.

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